Koleria Frequently Asked Questions (FAQ)

Welcome to Koleria! Below, you'll find answers to some common questions to help you make the most of your shopping experience.

General Questions

1. What is Koleria?

Koleria is a global store with some cool items that you can purchase for yourself

2. How can I contact customer support?

For any inquiries or assistance, please contact our dedicated support team at support@koleria.store. We are here to help you!

3. What are your business hours?

Our customer support team is available in usual day times. Feel free to reach out to us, and we'll get back to you as soon as possible.

 

Ordering and Payments

4. What payment methods do you accept?

We accept almost al the payment, credit cards, paypal etc.

5. Is it safe to make payments on your website?

Yes, your payment information is secure. We use the most known systems  to ensure the safety of your data.

 

Shipping and Delivery

6. How can I track my order?

Once your order has been shipped, you will receive a tracking number and a link to track your package.

7. What is the estimated delivery time?

Delivery times vary based on your location. but 1 to 3 week at worst.

8. Do you offer international shipping?

Yes, we offer international shipping. Shipping fees and delivery times may vary based on the destination.